Payment, Delivery & Returns

INFORMATION

SHIPPING & RETURNS

EXPRESS SHIPPING

Portugal: 1 day

Europe: 1-2 days

US & Canada: 1-2 days

Rest of the World (ROW): 2-3 days

ECONOMY SHIPPING (Europe & UK Exclusive)

Iberia (Portugal & Spain): Delivery in 2-3 days

UK, Western & Central Europe: Delivery in 2-5 days

Eastern Europe: Delivery in 3-7 days

ORDER VALUE THRESHOLDS FOR FREE SHIPPING 

Portugal (PT): Orders above €50

European Union (EU): Orders above €160

Japan: Orders above ¥49,513

United Kingdom (UK): Orders above £164 GBP

United States (US): Orders above $220 USD

Asia & ROW: Orders above $337 USD

All Orders Include DDP [EU, US and UK only]

DDP (Delivered Duty Paid) shipping means we cover all duties, and customs fees.

We handle all transport and customs procedures, ensuring a hassle-free delivery to your doorstep without any additional charges.

Important Notes:

Free shipping does not apply to sale and/or discounted items.

Read our full Delivery Policy here.

RETURNS

You can return your order 14 days after arrival.

Please follow the return instructions.

Read our full Returns Policy here.

PICKUP IN STORE (PORTUGAL)
Same day

[Monday to Friday from 11:00 to 19:00]

You can shop online and pick up your order in-store.

On the [Shipping Address] field at checkout select “Collect In-Store”.

PAYMENT
 

100% Secure Payment

REFUNDS

VALID RETURNS
 

You can return the items you purchased within 14 business days from the date of arrival.

The refund will be issued to the payment method you used originally. Please note that when processing refunds through Paypal, additional fees may apply.

As soon as we receive your returned items, our team will assess their condition and will process the refund immediately. We will not process refunds for damaged or worn products.

VOUCHERS AND PROMO CODES
 

Make sure to follow us and

subscribe to our newsletter

to keep up with the

latest news and promotions.

VAT/CUSTOMS

Wrong Weather would like to remind our non-EU customers that the Value Added Tax is not applicable to their orders. Prices displayed in US Dollars ($) do not include VAT.

If you are placing your order from outside the EU, local import duties may be charged when the parcel reaches its destination. These charges must be paid by the recipient of the parcel. Please contact your local customs office for information regarding customs policies and import duties.

ANY QUESTIONS?